賣家如何回復買家關於不能下單和訂單被取消的問題？

當買家諮詢部分地區不能下單時，賣家可以用英語回復：「Thank you for your interest in our store！Thank you very much for your information,parcels cannot be delivered and orders cannot be placed temporarily.Thank you very much for your kind understanding.」中文翻譯為：「謝謝你對我們店鋪的關注！當前，由於越南部分地區防疫措施升級，這些區域內的包裹無法正常派送，所以相關地區暫時無法下單。非常感謝你的理解！」當買家諮詢訂單被取消時，賣家可以回復：「Dear esteemed buyer,due to the logistics situation in Vietnam as a result of COVID-19.Shopee has cancelled the delivery of some orders.We are sorry that your order is on the cancellation list.Thank you for your understanding！」中文翻譯為：「親愛的買家，由於越南物流受到疫情影響，Shopee 平台取消了部分訂單。很抱歉，你的訂單已被取消了。謝謝你的理解！」